Privacy Policy

Last Updated: January 3, 2026

Protecting your private information is our priority. This Privacy Policy applies to www.roothealthmd.com and RootHealthMD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to RootHealthMD include www.roothealthmd.com, Dr. Sailaja Reddy (“Dr. Saila”), and affiliated RootHealthMD platforms.

The RootHealthMD website is a health and wellness information and medical services website. By using the RootHealthMD website, you consent to the data practices described in this Privacy Policy.

1. Collection of Your Personal Information

In order to better provide you with products and services offered on our Site, RootHealthMD may collect personally identifiable information, including but not limited to:

Name
Email address
Phone number
Age
Gender
Race

If you purchase RootHealthMD products or services, we collect billing and payment information solely for the purpose of processing transactions. Payment information is not stored by RootHealthMD and is handled securely by third-party payment processors.

RootHealthMD may also collect non-identifying demographic information, such as country of residence, employment status, education level, and date of birth.

We do not collect personal information unless you voluntarily provide it. You may be required to provide personal information when you:

Register for an account
Request services or consultations
Sign up for newsletters or educational materials
Submit inquiries or contact forms
Purchase services or memberships

We may use your information to communicate with you regarding services you have requested and may collect additional personal or non-personal information in the future as needed to improve our services.

2. Use of Your Personal Information

RootHealthMD collects and uses personal information to operate its website and deliver requested services.

Personal information may be used for:

Scheduling and communication
Membership administration
Educational content delivery
Customer support
Payment processing

RootHealthMD does not sell, rent, or lease customer lists to third parties.

3. Sharing Information with Third Parties

RootHealthMD may share information with trusted service providers who assist with operations such as payment processing, email communications, analytics, and customer support. These providers are contractually obligated to keep your information confidential and use it only for authorized purposes.

RootHealthMD may disclose personal information if required by law or in good-faith belief that such disclosure is necessary to:

Comply with legal obligations
Protect the rights or property of RootHealthMD
Protect the safety of users or the public

4. Tracking User Behavior & Automatically Collected Information

RootHealthMD may collect information about website usage, including pages visited, browser type, IP address, access times, and referring websites. This information is used to maintain service quality, analyze trends, and improve user experience.

5. Use of Cookies

The RootHealthMD website uses cookies to personalize user experience. Cookies help recognize returning users and improve site functionality.

You may choose to accept or decline cookies through your browser settings. Declining cookies may limit access to certain website features.

6. Links to Other Websites

This website may contain links to external sites. RootHealthMD is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.

7. Security of Your Personal Information

RootHealthMD uses commercially reasonable safeguards, including SSL encryption, to protect personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

By using this site, you acknowledge that security risks exist beyond our control.

8. Children Under Thirteen

RootHealthMD does not knowingly collect personal information from children under the age of thirteen. If you are under 13, parental or guardian consent is required to use this website.

9. Third-Party Account Connections

Users may connect RootHealthMD accounts to third-party platforms. By doing so, you consent to information sharing in accordance with the privacy settings of those third-party platforms. You may disconnect accounts at any time.

10. Email Communications

RootHealthMD may contact you via email regarding appointments, educational content, announcements, or promotional offers. You may opt out of marketing communications at any time by using the unsubscribe link in emails.

11. Text Message Communications

By providing your mobile number, you consent to receive SMS messages related to services, scheduling, and updates. Standard carrier rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Mobile information will not be shared with third parties for marketing purposes.

12. Changes to This Privacy Policy

RootHealthMD reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

RootHealthMD
463 Worcester Road, Suite 103
Framingham, MA 01701

📧 Email: saila@roothealthmd.com
📞 Phone: 508-239-0000