Our Patient Membership Program Ensures You Get Access to the Care You Need to Thrive

FAQ:

Why do I need a membership and Wellness team:

When people are sick or have a disease it is because there has been a systems failure and long-term disturbances that created the disease process. It takes time and testing to get to the multiple factors environmental, mind-body connection and genetic makeup influencing the disease process. We have to identify the triggers and tease out the factors that keep you sick including toxins, hormonal imbalance, inflammation, digestive dysfunction, psychological and spiritual dysequilibrium. To change how the systems function and to keep on the track of healing, we all need support and community. The one pill for every ill has not worked and so we need to think outside the box. You become a partner with us and the team supports you attain the mutually determined goal.

 

Do you accept Insurance or Medicare:

RootHealthMD does not accept insurance or Medicare for our programs or services. Because of this, you may want to consider programs designed to give individuals tax advantages, which help offset healthcare costs, such as Health Savings Accounts (HSAs), Medical Savings Accounts (MSAs), Health Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs).

Your insurance CAN be billed for the lab testing. RootHealthMD uses:

  • Vibrant America for functional labs and food zoomers and food sensitivity
  • Diagnostic solution And Genova Diagnostics for Advanced Gastrointestinal testing
  • Spectracell for micronutrient testing
  • GPL for Organic acids, heavy metal and mycotoxin testing.
  • Dutch test for salivary/urine hormone and metabolite testing
  • Cyrex Labs for detailed food analysis and antibody analysis

In addition, RootHealthMD offers discounted supplements through our supplement store Is RootHealthMD for me?

 

RootHealthMD is designed for anyone who has a primary care doctor but is looking for more personalized care.

We focus on your specific medical conditions (such as high blood pressure, diabetes, and hypothyroidism), dietary preferences (Paleo, Whole30, vegetarian, gluten-free), and lifestyle (weightlifting, running, cycling)

 

Where do I go for lab work? Is it covered by insurance?

We send you to Vibrant America, Quest, LabCorp, or any other convenient local facility for most labs.

Specialty labs (such as advanced finger stick blood test, Breath test or Stool test or Urine test) often can be done from your home at your convenience. 

Note that while most conventional labs are covered by insurance, specialty labs are usually not covered by insurance (we can help you get a discounted cash price).

Dr. Sailaja Reddy will review lab results with you and together you will develop a plan.

 

How is this different from traditional primary care doctors?

Traditional primary care doctors simply don’t have time for you. They have about 2,500 patients and must see about 30 patients per day to meet their quota. The average patient visit? 15 minutes.

RootHealthMD is a completely new approach to healthcare. Dr. Reddy sees a limited number of patients, so she can give you the time and attention you deserve. You get comprehensive, personalized care from anywhere in the world, on any device. Dr. Sailaja Reddy is your partner in health, long-term. Dr. Reddy focuses on building relationships and providing quality long-term care to her patients.

 

Why do I need membership and Wellness team:

When people are sick or have a disease it is because there has been a systematic failure and long-term disturbances that created the disease process. It takes time and testing to get to the multiple factors environmental, mind-body connection and genetic makeup influencing the disease process. We have to identify the triggers and tease out the factors that keep you sick including toxins, hormonal imbalance, inflammation, digestive dysfunction, psychological and spiritual disequilibrium. To change how the systems function and to keep on the track of healing, we all need support and community. The ‘one pill for every ill’ has not worked and so we need to think outside the box. You become a partner with us and the team supports you attain the mutually determined goal. The RootHealthMD annual membership allows us to serve a limited number of patients and have significantly more time to dedicate to each patient. Our doctors have more time to think about you and develop a personal relationship with you.

 

Can I use my HSA,FSA, MSA or HRA to pay my Membership fee?

Yes. In most cases, the fee can be reimbursed by health savings accounts (HSA’s), flexible spending accounts (FSAs), medical savings accounts (MSAs), and health reimbursement accounts (HRAs). We will provide you with a Statement of Services upon request.

Please note that the fee cannot be paid using your HSA, FSA, MSA, or HRA debit or credit card. You will have to manually submit your claim.

 

 

If I have health insurance do I still need to pay Membership fee?

Yes. The RootHealthMD membership fee enables us to provide a level of personalized service (via highly trained doctors and technology) that is not typically reimbursed by most insurers.

 

 

Is RootHealthMD Safe and Private?

Yes. The RootHealthMD platform is secure and HIPAA compliant (Health Insurance Portability and Accountability Act) to ensure that the communication with your doctor remains a private matter between the two of you. Your information is stored on our secure servers and we take every measure to ensure your privacy and the safety of your data.

 

Do I need to fill intake forms in order to be seen?

Yes. Intake forms are required to be filled out at least a week before your New Patient Appointment, otherwise, your appointment will be rescheduled.

Our doctors need time to review your health history and health concerns prior to the visit in order to provide patients with the best care possible.

 

Do you accept Insurance or Medicare:

RootHealthMD does not accept insurance or Medicare for our programs or services. Because of this, you may want to consider programs designed to give individuals tax advantages, which help offset healthcare costs, such as Health Savings Accounts (HSAs), Medical Savings Accounts (MSAs), Health Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs).

 

Your insurance CAN be billed for the lab testing. RootHealthMD uses:

  • Vibrant America for functional labs and food zoomers and food sensitivity
  • Diagnostic solution And Genova Diagnostics for Advanced Gastrointestinal testing
  • Spectracell for micronutrient testing
  • GPL for Organic acids, heavy metal and mycotoxin testing.
  • Dutch test for salivary/urine hormone and metabolite testing
  • Cyrex Labs for detailed food analysis and antibody analysis

In addition, RootHealthMD offers discounted supplements through our supplement store